Records Unit

Issuance of Requested Documents (Non-CTC)

Classification: Simple
Type of Transaction: G2C – Government to Citizen
Who may avail: General Public

Receiving of Complaints Against Non- Teaching Personnel

Classification: Simple
Type of Transaction:
G2G – Government to Government
GTB – Government to Private
GTC – Government to Public
Who may avail: All

Issuance of Requested Documents (CTC and Photocopy Documents)

Classification: Simple
Type of Transaction:G2C – Government to Citizen G2G – Government to Government

Who may avail: All

Receiving of Complaints Against Teaching Personnel (Multi-stage processing)

Classification: Complex
Type of Transaction:
G2G – Government to Government
GTB – Government to Private
GTC – Government to Public
Who may avail: All

Certification, Authentication, Verification (CAV)

Classification: Simple
Type of Transaction:  Government to Citizen
Who may avail: Graduates/learners from defunct private schools and ALS/PEPT passers in the Division level

Receiving and Releasing of Communication and other Documents

Classification: Simple
Type of Transaction:
G2G – Government to Government
GTB – Government to Private
GTC – Government to Public
Who may avail: All